Koio Reviews

The prices for Koio.co's products range depending on the collection and type of footwear. For women's sneakers, the prices are typically between $248 and $298, while men's sneakers are priced between $278 and $328. The brand emphasizes quality and craftsmanship, with each pair of shoes being handcrafted in Italy using premium materials. Koio.co also offers free shipping on domestic orders in the Contiguous United States that total over $100. Additionally, they have a policy for exchanges or store credit on sale items, but it's important to note that final sale items are heavily discounted and cannot be returned or exchanged. For any exchanges, there is a $20 restocking fee to maintain responsible business practices.

Koio.co is recognized for its minimalist designs and high-quality craftsmanship, with a product range that has grown extensively since its launch. The brand's popular products include luxury leather sneakers and slides, all handcrafted in Italy. The collections are known for their modern design and unparalleled comfort, suitable for various occasions and styles. Koio's offerings are not just about aesthetics; they also focus on sustainability, with materials certified by the Leather Working Group and the Forest Stewardship Council. The Capri, high-tops, and low-tops are some of the highlighted selections, often featured in promotions and sales events. These products reflect the brand's modern luxury ethos and commitment to environmental responsibility.

Koio.co's return policy allows for returns within 14 days of delivery for unworn and unaltered items. Customers can start their return process online and follow the instructions to receive a pre-paid returns label to send back their items. The refund or store credit is processed within 5 days upon the items' arrival back at Koio. It's important to note that final sale items are non-returnable, and sale items are eligible for store credit or exchange only. All products must be returned with their original packaging, including accessories and dust bags. For international returns, original shipping fees, duties, and taxes are non-refundable, and Koio does not provide a returns label. Customers are responsible for international return and exchange costs. As for the shipping policy, Koio offers one free exchange per order within the domestic United States, excluding Alaska, Hawaii, and U.S. territories. They provide both standard and instant exchanges, with the latter requiring a $1 refundable deposit. The new item ships within 24 business hours after the deposit for an instant exchange. For standard exchanges, the new item ships once the original is returned. Koio reserves the right to refuse returns if the product shows signs of wear or has been altered.

Koio.co accepts a variety of payment options to accommodate their customers. Shoppers can use credit cards, Apple Pay, Google Pay, Amazon Pay, and Meta Pay for online purchases. For those who prefer to pay over time, Shop Pay allows domestic clients to make payments in four bi-weekly installments. Additionally, cash payments are accepted but only in physical stores. This array of options ensures a convenient and flexible shopping experience.

Koio.co sneakers are distinguished by their handcrafted Italian leather, which is a testament to their quality and durability. Each pair is the result of the meticulous work of 42 craftspeople, ensuring a high level of craftsmanship. The sneakers are designed for everyday wear, offering unparalleled comfort and a timeless style that transitions seamlessly from casual to formal attire. They are made using sustainable materials certified by the Leather Working Group and the Forest Stewardship Council. Moreover, Koio sneakers feature the robust Margom sole, known for its durability, and are constructed with a stitched sole rather than just being glued, which reinforces stress points and improves longevity.